Changi Airport

VALIDATE YOUR CHANGI STATUS

You have an OneChangi ID

Complete your Changi Rewards registration more quickly by logging in via OneChangi ID. The registration form will be pre-filled using details from your OneChangi ID.

Email*

Password*

FORGOT PASSWORD?

DO YOU HAVE A TAKE-ONE CARD?

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Yes, enter card details No, proceed to register

Card No.*

Enter the 11 digits of the card ID (beginning with 99)

Pin Code*

Enter the PIN found on the Changi Rewards “Take-One” Card Brochure

FEEDBACK AND ENQUIRIES

Find answers to your questions on our FAQs. Otherwise, reach out to us by completing the form below. Fields marked with * are mandatory.

Please note that your personal data may be shared with our partners and other relevant third parties - to enable them to follow-up and reply to you directly on your feedback.

By provision of your personal particulars, you are deemed to have provided your consent to the collection, use or disclosure of your personal data for this purpose.

Category*

Name*

Email*

Contact No

Changi Rewards Card No.*
0000 - 2001 -
I am not a Changi Rewards member

Subject*

Date of Purchase*

Time of Purchase

Receipt No*

Total Amount

Outlet*

Terminal of Outlet*

Attach a file:*

Kindly attach your receipts for appeals or screenshot of the error that you have encountered to allow us to better assist you.

Date of Purchase*

Time of Purchase

Receipt No*

Total Amount

Outlet*

Terminal of Outlet*

Attach a file:*

Kindly attach your receipts for appeals or screenshot of the error that you have encountered to allow us to better assist you.

Date of Purchase*

Time of Purchase

Receipt No*

Total Amount

Outlet*

Terminal of Outlet*

Attach a file:*

Kindly attach your receipts for appeals or screenshot of the error that you have encountered to allow us to better assist you.

Message*

Attach a file :

Kindly attach your receipts for appeals or screenshot of the error that you have encountered to allow us to better assist you.

I am submitting this enquiry/feedback on behalf of another Changi Rewards Member.

Departure Transit Lounge

Changi Airport Terminal 1, Transit (Located in the iShopChangi Counter, beside the tax refund counter). Operating hours: 24 hours daily.
Public Area

Changi Airport Terminal 3, Basement 2 (at the Customer Service Counter, opposite NTUC Fairprice). Operating hours: 10am to 11pm daily
Departure Transit Level 2 South

Changi Airport Terminal 4, Transit (Located in the iShopChangi Counter). Operating hours: 24 hours daily.

*Note that map is for illustration purposes only, and is not drawn to scale.

SEARCH

SEARCH

VALIDATE YOUR CHANGI STATUS

TELL US WHERE YOU ARE FROM

DO YOU HAVE A TAKE-ONE CARD?

SEARCH

SEARCH

CONTACT US

CONTACT US

VALIDATE YOUR CHANGI STATUS

TELL US WHERE YOU ARE FROM

DO YOU HAVE A TAKE-ONE CARD?